Refund Policy
Last updated: September 2026
1. Course Refunds
Refund requests for courses must be made within 7 days of enrollment. A refund is subject to approval based on the amount of course content consumed.
2. Marketplace Refunds
Product returns and refunds are handled by the respective vendor. Online Academy Mall will facilitate communication between buyer and vendor.
3. Teacher Subscriptions
Monthly subscriptions are non-refundable once the billing period has started. Teachers may cancel for the next billing cycle.
4. Process
Refunds will be processed back to the original payment method via Paystack within 5-10 business days.