Teacher Terms & Conditions

1. Application & Approval

Teachers must apply to join the platform. Applications begin as Pending Review and require administrative approval. The administrator may approve, reject, or request additional or corrected information. Only approved teachers may become active on the platform.

2. Accurate Information

• Full name, contact details and a profile photograph.
• Skills, subjects, teaching experience and qualifications.
• Qualification certificates, CV, ID and police clearance.
• Bank details and a bank confirmation letter.
• Teachers must never submit false qualifications or fraudulent documents.

3. Independent Service Provider Status

Teachers operate as independent service providers and are not employees of Online Academy Mall. Teachers are responsible for their qualifications, services, conduct, lesson preparation, communication with learners, professional compliance and the accuracy of their profile.

4. Platform Fee & Commission

Approved teachers pay the applicable monthly platform fee displayed during onboarding. For successful teacher transactions, 70% is allocated to the teacher and 30% to Online Academy Mall, identified by the teacher’s unique Teacher ID.

5. Cancellations & No-Shows

Teachers must provide reasonable notice when cancelling or rescheduling. Repeated no-shows may result in rescheduling, credits or refunds to learners, warnings, suspension or removal from the platform.

6. Safeguarding

Teachers must comply with the Child Safety policy and all safeguarding and conduct requirements when working with minors.